1. Who We Are

Muscle Therapy Wellness Lounge (117 Washington Ave Suite 21, North Haven, CT 06473) respects your privacy. This policy explains what we collect, why, and how we protect it.

2. Information We Collect

Contact info: name, email, phone, address.
Health intake: medical history, pain areas, medications, and consent forms you complete before treatment.
Booking & payment: appointment history and last-four card digits (full card data is handled by our PCI-compliant payment processor — we never store full card numbers).
Website usage: IP, browser, pages viewed, and referral source via standard analytics.

3. How We Use It

Schedule and deliver your sessions safely.
Communicate confirmations, reminders, and follow-up care.
Process payments, memberships, and superbills.
Send occasional promotions — you can opt out any time.
Improve our services and website.

4. Sharing

We do not sell your personal or health information. We share information only with trusted service providers (scheduling, payment, email, analytics) who are contractually bound to protect it, or when required by law.

5. Health Information

Intake forms and session notes are stored securely and used only to guide your care. We are not a HIPAA covered entity, but we handle health information with equivalent care and confidentiality.

6. Cookies & Analytics

We use standard cookies to keep the site functional and to measure aggregate traffic. You can disable cookies in your browser; some features may not work as a result.

7. SMS & Email Communications

By providing your phone or email, you agree to receive appointment-related and promotional messages. Reply STOP to unsubscribe from SMS or use the unsubscribe link in any email.

8. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us.

9. Security

We use industry-standard safeguards — encrypted connections, restricted access, and secure vendors. No system is 100% secure, but we work hard to protect your data.

10. Children

Our services are not directed to children under 13. We do not knowingly collect their information.

11. Changes

We may update this policy. Material changes will be posted here with a revised date.

12. Contact

Privacy questions? Contact us at info@muscletherapyct.com or (860) 964-6504.

Privacy Policy